Questions to ask a spa

The essentials

These five cover most of it. Cold plunges are uncommon, so the amenities question matters.

• If you want to know about clothing-optional areas, ask: “Are any areas clothing optional, and if so, which ones?”
• If you want to know about gender-separated areas, ask: “Which areas are gender-separated?”
• If you want to know about the amenities, and whether there is a cold plunge, ask: “What amenities do you have (sauna, steam room, hot tub, cold plunge, relaxation lounge)?”
• If you want to know about how to get in, ask: “How do I get access: do I need to book a treatment, or is there a day pass?”
• If you want to know about how long you can stay, ask: “How early can I arrive, and how long can I stay?”

For a full day

A full day is the best way to do a spa, so these help too.

• If you want to know about food, ask: “Can I order food, or bring my own?”
• If you want to know about robes, towels and slippers, ask: “Are robes, towels and slippers provided, and what sizes do you have?”
• If you want to know about phone rules, ask: “What is your phone policy?”

Cost

So there are no surprises at the front desk.

• If you want to know about a minimum spend, ask: “Is there a minimum spend?”
• If you want to know about gratuity, ask: “Is gratuity added automatically?”
• If you want to know about hotel guest access, ask: “Do hotel guests get spa access?”

If you’re booking a massage

Worth saying when you book.

• If you want to know about choosing a male or female therapist, ask: “Can I request a male (or female) therapist?”
• If you want to know about booking massages for two, ask: “If we book two massages, can we be in the same room, or separate rooms?”

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